Pune Metro Rail Project

Help & Contact

1. Customer Care

For QUERIES/FEEDBACK related to OPERATIONS, TRAIN and TICKETING

   Email Id : customercare.pmrp@mahametro.org

    Dial : 18002705501

2. General Correspondence

PUNE METRO RAIL PROJECT

Metro Rail Corporation Pune Office :
A2, A3 Block District Court Interchange Metro Station, Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005,

   Email Id : mail.pune@mahametro.org

    Dial : 020-26051074
(For extension please refer directory)

3. Quick Response Team

In case of EMERGENCY / ACCIDENT / HELP - DIAL

CONTROL ROOM

   Toll Free No : 18002705501

Schedule meeting with the Managing Director

Shri. Shravan Hardikar (IAS)

    Contact : Sushma Prabhu (PS To Managing Director)  020-29707192

    Phone: 020-26051072 / 74

    Time: 10:30 AM To 6:30 PM

Officers & Their Jurisdiction

Reach - 1 Extension
Official Designation Jurisdiction Contact no
Shri. Rajendra Sawant AM Security - -
Vacant Manager (Traffic and Security) Whole of Reach- 1
Vacant Sr. Supervisor (Traffic and Security) Reach - 1 Bopodi Chowk to Khadki Business Centre & Range Hills -
Vacant Sr. Supervisor (Traffic/ Security) Reach-1 Khadki Contonment Board area -
Vacant Reach - 1 St. Mother Teresa Fly Over to Nashik Phata -
Vacant Reach - 1 Nashik Phata to Harris Bridge -

OCC
Official Designation Jurisdiction Contact no
Shri. Kalyan Vidhate Assistant Manager (Traffic Regulation & Control) PCMC To District Court (UG) 9923044953
Shri. Vijay Bhosale Supervisor (Traffic Regulation & Control) CCTV Control Room 9923434814

Land Acquisition Matters

Official Designation Contact
Shri. Ramchandra Shinde JGM (Land) -

RIGHT TO INFORMATION

RTI Details Official DESIGNATION Contact
Appellate Authority Captain Dr. Rajendra Saner Patil General Manager (MMI/HR) 020 - 29702496(450)
PIO Shri. Mihir Kulkarni DGM / Planning 020 - 29702496(845)

PUBLIC RELATION MATTERS

Official Designation Contact
Dr. Hemant R Sonawane Executive Director
(Rolling Stock, Admin, PR), Chief Vigilance Officer
Email Id: pr.pune@mahametro.org
(Kindly share only PR-related queries in this space.) 		+91 2026051072

OUR OFFICES

Sr. No Office Address Contact
1 Maharashtra Metro Rail Corporation Pune Office : A2, A3 Block
District Court Interchange Metro Station
Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005, 		020 - 26051072 / 26051074
2 Office of Director (Works), Director (Strategic Planning)
Director (Operations & Maintenance)
Maharashtra Metro Rail Corporation Pune Office : A2, A3 Block
District Court Interchange Metro Station
Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005, 		7410004068 / 67
3 Office of Executive Director (reach - 1 & reach - 2), executive director (signal) ,
GM (Safety, O&M) CPM (Telecom), ACPM (AFC)
Sr. No. 468,469,470, Behind PCMC Hospital,
Phugewadi Octroi naka,
Near Sai Service Center
Pune-411012. 		-
4 Office of Executive Director(System), CPM (Rolling Stock), GM (Planning & Design), CPM (UG)
Block no. A43 FGSG Near District Court,
Next to kamgar Putala Vasahat,
Shivaji Nagar, Pune- 411005. 		-
5 Office of CPM (UG – 1)
Snehaganga Building ,
Near Shankar Peth Road,
Swargate,Pune- 411037
 020 - 48618700
6 ED (O&M) Maha Metro Office (Range Hills),
Admin Building,1st Floor,
Narveer Tanaji Wadi,
Near Ganesh Temple,
Shivaji Nagar,Pune 		-
7 Office of CPM (UG – 2)
GM (Safety, O&M)
Sr no. 24, Deccan College
Yerawada, Pune - 411001
 020 – 68281122
8 Office of CPM (Depot)
Agriculture college, near sakhar sankul,
narveer tanaji wadi, shivaji nagar
Pune - 411005 		-